Shipping Policy

Welcome to Econaway. We want to make your shopping experience as seamless as possible, and our Shipping Policy is designed to provide you with important information regarding the shipping of your orders.

1. Order Processing Time

Orders are typically processed within 3 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.

2. Shipping Methods and Rates

We offer a range of shipping options to accommodate your needs. The available shipping methods and rates will be displayed during the checkout process. Shipping costs are calculated based on the weight of your order and the destination.

3. Estimated Delivery Time

The estimated delivery time is calculated from the date your order is shipped, not the date of purchase. Delivery times may vary depending on the shipping method chosen and the destination. Please refer to the estimated delivery time provided during the checkout process.

4. International Shipping

We offer international shipping to select countries. International shipping costs and delivery times vary based on the destination. Customs duties and taxes may apply and are the responsibility of the recipient.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your shipment using the provided tracking number on our website or the courier's website.

6. Shipping Restrictions

Some items may be subject to shipping restrictions due to size, weight, or other factors. If any restrictions apply to your order, they will be communicated during the checkout process.

7. Delivery Issues

If there are any issues with the delivery of your order, please contact our customer service team at [email protected] or 616-846-2550. We will work to resolve any problems promptly.

8. Address Accuracy

It is the responsibility of the customer to provide accurate and complete shipping information. Please double-check your shipping address during the checkout process. Econaway is not responsible for orders shipped to incorrectly provided addresses.

9. Shipping Updates

We strive to keep you informed about the status of your order. In case of any delays or changes in the shipping schedule, we will notify you promptly.

10. Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us at [email protected] or 616-846-2550 .

Thank you for choosing Econaway. We appreciate your business and hope you enjoy your shopping experience with us.